mmk800 Privacy Policy
This policy explains clearly how your personal information is collected, for what purpose it is used, and how it is protected.
Intro About This Policy
mmk800 takes the personal information of players in Myanmar seriously. This Privacy Policy describes how mmk800 identifies you and handles your data across the mmk800 website (mmk800.im) and all its services.
By accessing this platform, registering an account, or continuing to use the services, you are considered to have read, understood, and agreed to the terms of this policy. The first thing to understand about this policy is that mmk800 is committed to protecting your data and will always respect your privacy.
In this policy, "we" and "mmk800" refer to the mmk800.im platform, and "you" refers to any visitor or registered user of this website.
1 Information We Collect
mmk800 collects only the information necessary to deliver services effectively and to protect the safety of players.
1.1 Information provided during registration and account creation
- Full name (in Burmese or English)
- Date of birth (for age verification)
- Phone number (for OTP verification and contact)
- Email address (for account and communication purposes)
- Player-set password
1.2 Financial information
- Payment method logos for deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
- Payment records — kept solely to handle financial disputes and meet legal requirements
1.3 Technical Data
- IP address (for security checks and fraud prevention)
- Browser type and version
- Mobile device ID (for mobile access)
- Cookies and similar tracking technologies
- Login date, time and on-site activity history
1.4 Voluntarily Provided Information
- Messages sent when contacting customer support
- Email correspondence
- Live Chat records
2 How We Use Your Information
We use the information we collect only for the purposes described below. It will not be used for any purpose beyond what is stated here.
2.1 Account Management and Service Delivery
Used to open and verify your mmk800 account, process deposits and withdrawals, and maintain your gaming records.
2.2 Security and Fraud Prevention
IP data and login records are reviewed to detect and block unauthorised account access, financial fraud and suspicious activity.
2.3 Customer Service
Communication records are kept to resolve enquiries, financial disputes and technical issues.
2.4 Responsible Gaming
Gaming data is reviewed to monitor player behaviour and provide support if signs of addiction or problem gambling are identified.
2.5 Legal Compliance
Data may be retained to meet financial regulations, cybersecurity requirements, and court or legal obligations.
2.6 Platform Improvement
Gaming patterns, technical errors and user experience data are analysed together to improve our services. Data used for this purpose exists only in anonymised or aggregated form — nothing that can identify you personally.
3 Data Sharing and Third-Party Access
We never forget our responsibility to protect your personal information, and we will not sell, rent or otherwise share it with third parties for commercial gain. Sharing is only possible in the limited circumstances below.
3.1 Service Providers
We share only what is strictly necessary with contracted companies that help us operate — such as payment processors, technical support providers and cybersecurity auditors. Those companies are bound by agreements requiring them to handle data in line with our policies.
3.2 Legal Requirements
Shared with legal authorities only when required to comply with legal obligations, court orders or regulatory investigations.
3.3 Business Changes
Data may be transferred if mmk800 undergoes a merger, sale or change of ownership. In that event, you will be notified and data will continue to be handled in accordance with this policy.
3.4 With Your Consent
Any sharing that falls outside the situations above will only happen with your prior consent.
4 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to make your experience smoother and to improve our services.
Main Cookie Types
- Essential Cookies — Session cookies and security tokens that keep you logged in. Some services will not work properly if these cookies are disabled.
- Functional Cookies — Stores your language preference and other settings to personalise your experience.
- Analytics Cookies — To understand website usage — data is collected in aggregate form only and will not identify you personally.
You can disable cookies in your browser settings. However, please note that doing so may mean some features of the website will not work fully.
5 Data Security
To protect your personal information, mmk800 applies technical and administrative security measures.
- SSL (Secure Socket Layer) Encryption — All logins, payments and data transfers are protected with SSL technology.
- Two-Factor Authentication — We support two-step verification to keep your account login more secure.
- Data Access Restrictions — Access to your data is limited to staff who need it, and they are trained in personal data handling.
- Regular Security Audits — Regular technical reviews are carried out to stay ahead of cyber threats.
- Data Backup — Secure backups are performed regularly to prevent data loss.
We are also honest in saying that no access restriction can be guaranteed 100%. If a data breach occurs, we will notify you promptly in accordance with the law.
6 Data Retention Period
We follow a policy of keeping data no longer than necessary. Retention periods are as follows.
- Account Data — For the full period your account is open, and after closure for the period required by law.
- Financial Records — For the period required by financial law.
- Live Chat / Communication Records — Retained after customer service is completed until the dispute period expires.
- Analytics Data — Aggregated data that does not identify individuals may be retained indefinitely to improve the platform.
Data that has passed its retention period will be securely deleted or anonymised.
7 Your Privacy Rights
As a player at mmk800, you have the following rights regarding your personal data.
- Right of Access — You can request to view the data we hold about you.
- Right to Rectification — You can request that inaccurate or incomplete data be corrected.
- Right to Erasure — You can request deletion of your personal data, unless doing so conflicts with legal or regulatory obligations.
- Right to Object — You can object to your data being used for certain purposes, particularly marketing.
- Right to Data Portability — You can request a copy of your data in a human-readable format.
- Right to Restriction — In certain circumstances, you can request that processing of your data be temporarily restricted.
To exercise these rights, contact [email protected] or use mmk800's 24-hour Live Chat service. Our data protection officer will handle your request.
8 Protection of Minors
The mmk800 platform is for adults aged 21+ only. We will not open an account for anyone under 21. If you are a parent or guardian and become aware that your child has accessed our website, please contact [email protected] immediately — we will close that account and delete the data.
Age 21+ is verified at the time of registration. If our checks find that a minor has registered, that account will be terminated and any financial matters will be handled in accordance with the law.
9 International Data Transfers
The data storage or communication servers we use to operate our platform may be located outside Myanmar. When such data transfers occur, we ensure that data protection and security measures are in line with this policy.
We commit to handling data in accordance with international data protection standards. If you have any questions about data transfers, please reach out through the Contact section.
10 Policy Updates
We will update and record changes to this policy from time to time as our services evolve and as legal requirements change. If significant changes are made, we will notify you via your registered email address and through a notice on the website.
By continuing to use our services after a policy update, you are considered to have accepted the revised policy. If you do not agree, please stop using the site and contact us at [email protected].
11 Contact Us
For any questions, requests, or objections regarding this Privacy Policy, you can contact our Data Protection Team at any time.
24-Hour Myanmar Language Live Chat
We commit to responding to data-related requests within 30 days. For complex requests, this may take up to 60 days, and we will notify you in advance within the first 30 days.